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The e-mail database is still the most direct connection to potential or existing customers. But success is not a given. It requires a lot of effort, an elaborate strategy and an understanding of the legitimacy of its use.
It's not enough to figure out what time and day to send them, or how to write the subject to maximize the number of e-mails they open. What you need is a more holistic approach. You can find out all of that at Start: up Muesli with Žiga Berce, Peter Mesarec (Seos.si) and Martin Korošec (Rdeča Oranža).