8th CASSINI Hackathon: EU Space for Defence & Security
Will you join us at the Venture Factory from 22-24 November to explore solutions using space data?
How to Better Understand Your Client?
Date and time
Monday, 31. May 2021 15.00 - 17.00 CEST
Location
Online dogodek Developing new products without understanding customers is a game of chance with very unfavorable odds. And you definitely don't want that.
The workshop will address how to increase your chances of success.
Topics covered:
- the role of empathy,
- how to describe your customer segments,
- interviews, observation and participation as core techniques for in-depth understanding,
- interview structure.
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